5d777's Privacy Policy —
Your Data, Our Responsibility

As a trusted online gaming platform, 5d777 treats the privacy of your personal information as its top priority. We believe that protecting each user's data is our fundamental responsibility. This Privacy Policy ("Policy") explains how we collect, store, use, process, and in certain circumstances share your personal information with third parties.

By using our website or services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This policy applies to all services offered by 5d777 — including cricket betting, live casino, slot games, Demon Hunter, and Ezugi Live, as well as all other gaming services.

5d777 only collects information that is necessary for the proper operation of our services. We do not collect unnecessary or excessive data.

2.1 Information You Provide Directly

When you register with us or use our services, we may collect the following information:

• Full name and date of birth (for age verification — only persons aged 21 or above may use the service)
• Email address and mobile number
• Login credentials (username and password, securely encrypted)
• Payment information: bKash, Nagad, or Rocket account numbers (for processing transactions)
• Identity verification documents (where applicable — national ID card or passport details)
• Information you share when contacting our support team

2.2 Automatically Collected Information

Our systems automatically collect the following technical information:

• IP address and device type
• Browser type and operating system information
• Site access times and browsing activity logs
• Data obtained from cookies and similar tracking technologies
• Gaming history and transaction records

2.3 Cookie Policy

5d777 uses cookies to make our website smoother and more personalised. Cookies are small text files stored in your browser. You can disable cookies through your browser settings, but doing so may cause some services to not function properly.

We use your information only for lawful and transparent purposes. We do not use your personal data for any reasons other than those listed below:

• Account Management: To create, verify, and secure your account.
• Service Delivery: To smoothly operate gaming services, betting, and casino features.
• Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer Support: To resolve your questions and complaints — via 24/7 live chat and email.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Age Verification: To ensure that only persons aged 21 or above are using the service.
• Responsible Gaming: To monitor user behaviour and provide assistance in cases of potential gaming addiction.
• Communications: To send important updates, policy changes, and account-related notifications.
• Legal Compliance: To comply with applicable laws and regulations.

5d777 may share your information with third parties in specific circumstances and under strict conditions. We never share your information unnecessarily or in a way that could harm you.

4.1 Service Partners

Only the necessary information is shared with our trusted partners who assist with payment processing, technical infrastructure, and customer support. These partners are bound to follow the same strict privacy standards as we do.

4.2 Game Providers

The minimum information required to operate the services of Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game providers may be shared. All such providers are governed by their own privacy policies.

4.3 Legal Requirements

As part of fulfilling our legal obligations, we may be required to disclose your information on the basis of a valid order from a competent authority or a court directive. In such cases, we will disclose only the information required by law.

4.4 Fraud & Abuse Prevention

To ensure platform security and prevent fraudulent activity, we may share relevant information with the relevant authorities.

5d777 uses industry-standard security measures to protect your personal information. All data transfers are secured through SSL encryption technology.

• SSL Encryption: All data exchanged between your browser and our servers takes place over encrypted channels.
• Password Hashing: Your password is never stored in plain text — a strong cryptographic hash algorithm is always used.
• Access Controls: Only authorised personnel can access your data, and only on a strict need-to-know basis.
• Security Monitoring: Our systems are monitored for security at all times, detecting suspicious activity immediately.
• Data Backup: Your data is securely backed up so that it is not lost in the event of a technical issue.

5d777 does not retain your personal information beyond the period necessary. The general policy is:

• Data for active accounts is retained for as long as the account remains active.
• Financial transaction records are retained for the period required by legal obligation.
• Even after an account is closed, some data may be retained for a limited period for fraud prevention and legal protection purposes.
• Unnecessary data is deleted as quickly as possible upon your direct request, unless a legal obligation exists to retain it.

You have several important rights regarding your personal data at 5d777. We respect these rights and are committed to fulfilling them as quickly as possible:

7.1 Right to Access

You can ask us at any time what information we hold about you. We will generally provide this information within a reasonable time.

7.2 Right to Rectification

If any data we hold about you is incorrect or incomplete, you can ask us to correct it. You can do this through your account settings or by contacting our support team.

7.3 Right to Erasure

In certain circumstances you can request that your personal data be deleted. Please note that some data may need to be retained due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

In certain cases — such as marketing communications — you can object to the processing of your data. We will respect your preference in such cases.

7.5 Right to Lodge a Complaint

If you believe we have violated your privacy rights, please contact our support team first. We take all complaints seriously.

5d777 strictly provides services for adults only. Our services are available only to persons aged 21 or above. We do not knowingly collect or process the data of anyone under the age of 21.

If we become aware that someone under the age of 21 is using our services, we will immediately close that account and delete the associated data. If you become aware of this, please let us know.

Our servers and service infrastructure may be located in various countries. Your data may be transferred outside Bangladesh for the purpose of technical service delivery. In such cases we ensure that:

• The receiving party maintains appropriate data protection measures.
• International data transfers are limited to only what is necessary for service delivery.
• Third-party partners are contractually bound to comply with our privacy standards.

5d777 reserves the right to change or revise this privacy policy from time to time. This policy may be updated due to service improvements, adoption of new technologies, or changes in law.

For any significant changes, we will try to notify you by email or through a notification on the platform. Continued use of the service after changes take effect means you have accepted the new policy.

Please visit this page regularly to stay updated on our latest privacy policy.